2: What should I know about DVD-R compatibility?
Recordable DVD-R is a great format for recording and sharing information of many types. The truth, however, is that not all DVD players are capable of playing all types of DVD discs. The reasons are many and quite technical in nature, the short answer is that currently, DVD-R and DVD+R formats are rated to be compatible with all computer DVD drives and most consumer type DVD players. Some DVD players will play one brand of disc but not another, others are sensitive to the speed that the disc was recorded at or the method used in the recording. So how does AMRS handle this problem? We use only top rated Verbatim and Taiyo Uden brand DVD-R discs, not because we endorse them, but because thorough testing has shown that these DVD masters, when created properly, are simply the most reliable. In the increasingly rare circumstance where a finished DVD will not play, AMRS will replace that disc with a DVD+R disc recorded at a lower speed. About 95% of the time, this will correct the situation. However, it must be noted that there are simply some DVD players that are not at all compatible with recordable DVD discs and in that situation, we simply recommend that the DVD player be replaced with a new model. See question #10 for more information.